To customers, prospects and visitors to www.monin1912.com (the "Website").

The European Union has recently amended the Laws that apply to the collection and use of your personal data, that is to say any information relating to an identified or identifiable person.

The company GEORGES MONIN SAS (hereinafter "Monin") takes this opportunity to put you at the heart of its policy, explaining to you in a clear and transparent way what it collects about you, what it does with your personal data and inform you about your rights.

This is the purpose of this document.

Whenever we think it is necessary, we ask you to give us your consent directly, materialized by a check mark, a field to fill, etc.

Wherever we felt it necessary, we have inserted information that reminds you of your rights and refers to this document.

We know that these measures will reassure you and allow you to use our Website with confidence.

1. What information do we collect? 

We collect a variety of types of information, all listed below :

  • civil status and contact information : your name, address, email address, age or birthdate, gender ;
  • ordering, invoicing and shipping information: date of purchase, products ordered, price, quantity, billing and delivery address ;
  • information about the devices used to access the Website, such as the IP address.

2. How do we collect information?

You provide it when you fill in the registration, contact or order form, this is particularly the case for : civil status, name, email address, birthdate, profile, newsletter subscription.

We collect it automatically when you use the Website, especially from devices you use to connect to it or through cookies ; this is particularly the case for : date of your last connexion, state of your account, creation date of your account.

3. Why we process your information

Your data is collected and used for the purposes for which you provided it to us, generally to handle the requests you make and to contact you.

With your consent (through a checkbox), your data could also be processed for another activity or service.

4. How we share your information

Your data is processed only by Monin, in particular by the Commercial, Accounting and Marketing departments.

5. How we protect your information

We take every precaution to preserve the security and confidentiality of your data, in particular to prevent it from being distorted, damaged, disclosed and unauthorized third parties having access to it.

6. What are your rights?

You can access your personal data, that is to say to ask us at any time the data we hold and if we do something with it.

You can have us rectify personal data that is inaccurate.

You can ask us to delete, provided you have a legitimate reason, your personal data.

You can limit or oppose, to a certain extent, the use we make of it.

You have the right to ask us to send you your personal data, in a format that can be read on a simple computer (a .pdf file for example).

You have the possibility to provide us with instructions regarding the storage, erasure and communication of your personal data after your death.

You can exercise these rights by contacting Monin's Data Protection Officer (DPO) at the following address: dpo@monin.com.

7. How long do we keep your data ?

Your data are kept for a period not exceeding that which is necessary for the purposes for which they are processed.

8. Information regarding cookies

When you are on our Website, cookies are deposited on your computer, your mobile phone or your tablet.

A cookie is a little text file deposited on your terminal (computer, tablet, mobile) through your browser (Firefox, Internet Explorer, Safari ...) during the consultation of a website. Their primary objective is to collect information relating to your web browsing and to personalise services or content that might be of interest to you. On your computer, cookies are managed by your internet browser.

There are several types of cookies, such as technical cookies, which are intended to enable and improve the operation and navigation on the Website, as well as access to the various features.

They also make it possible to implement security measures. For example, when applicable, asking you to log in to the customer area again after a certain amount of time.

Our site has been designed to be particularly attentive to the needs and expectations of our customers. There are various reasons why we use cookies so that for example we can identify you and give you access to your account, manage your shopping basket, memorise your visits and personalise the offers that we send you.

This page allows you to better understand how cookies function and how to use existing tools in order to configure them.

We retain the data collected through cookies for the following maximum periods:

  • Technical cookies (mandatory): duration necessary for the technical purpose
  • Performance cookies: 13 months from their installation
  • Functionality cookies: 13 months from the date of your consent
  • Personalised advertising cookies: 13 months from the date of your consent

To manage the deposit of the various cookies on your terminal when using the Site, Monin provides you with a cookie management tool .

If you deactivate cookies, the Site may no longer function properly and some of its features will be unavailable.

If you have any concerns or if you have any questions about your personal data, you can contact the Data Protection Officer who has been appointed by Monin at dpo@monin.com.

The purpose of this person is to advise the company and inform it of its obligations, as well as to check that it complies with European laws regarding personal data.